Terms and Conditions

TERMS & CONDITIONS

Lucy’s Closet

Overview

This website is operated by Lucy’s Closet. Throughout the site, the terms “we”, “us”, and “our” refer to Lucy’s Closet. By accessing our website or purchasing from us, you engage with our services and agree to be bound by the following Terms & Conditions, including any additional policies referenced herein.

These Terms apply to all visitors and users of the site, including customers, browsers, merchants, and contributors of content. If you do not agree with these Terms, you may not access the website or use our services.

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on this page.

1. Eligibility & Website Use

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree not to use our products or services for any unlawful purpose or in violation of applicable laws. Any misuse of the website, including the distribution of harmful software or malicious code, is strictly prohibited and may result in immediate termination of access.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason. Content submitted by users, excluding payment information, may be transferred across networks and adapted to technical requirements. All payment data is encrypted during transmission.

You may not reproduce, copy, sell, or exploit any part of our service without express written permission from Lucy’s Closet.

3. Information Accuracy

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that descriptions, pricing, or other content will always be complete or error-free.

Any reliance on information provided on this website is at your own risk. We may update or modify content at any time without obligation to notify users.

4. Product Availability & Pricing

Prices for our products may change without notice. We reserve the right to modify or discontinue any product or service at any time.

The display of products on our website does not constitute a legally binding offer. A purchase contract is formed only once your order has been accepted and confirmed by us.

5. Orders, Warranty & Fulfillment

Orders are subject to availability and acceptance. Statutory warranty rights apply where required by law.

Products are shipped directly from our international fulfillment partners. Any customs duties, import taxes, or additional fees imposed by local authorities are the responsibility of the customer.

6. Billing & Account Information

We may limit or cancel orders at our discretion, including those that appear to be placed by resellers or distributors. If an order is adjusted or cancelled, we will attempt to notify you using the contact information provided at checkout.

You agree to provide accurate and current billing and account details and to update this information as needed.

For return-related matters, please refer to our Return & Refund Policy.

7. Third-Party Tools

We may offer access to third-party tools or services over which we have no control. These tools are provided “as is” and “as available,” without warranties or guarantees.

Use of third-party tools is entirely at your own risk.

8. External Links

Our website may contain links to third-party websites. Lucy’s Closet is not responsible for the content, accuracy, or policies of external sites. Any interactions with third-party providers are solely between you and the respective provider.

9. User Submissions & Feedback

If you submit ideas, suggestions, reviews, or other content, you grant Lucy’s Closet the right to use, modify, publish, and distribute such content without restriction or compensation.

We reserve the right to remove any content deemed unlawful, offensive, or in violation of these Terms.

10. Personal Data

Your submission of personal information through the website is governed by our Privacy Policy.

11. Errors & Corrections

Occasionally, information on our site may contain inaccuracies related to pricing, product descriptions, or availability. We reserve the right to correct errors or cancel orders affected by incorrect information without prior notice.

12. Prohibited Activities

You are prohibited from using the website or its content to:

  • Engage in illegal activities

  • Violate intellectual property rights

  • Submit false or misleading information

  • Upload malware or harmful code

  • Harass, discriminate, or abuse others

  • Attempt to bypass website security features

Violations may result in immediate termination of service.

13. Disclaimer & Limitation of Liability

Our services and products are provided “as is” and “as available,” without warranties of any kind. Lucy’s Closet does not guarantee uninterrupted or error-free service.

To the maximum extent permitted by law, Lucy’s Closet shall not be liable for any direct or indirect damages resulting from the use of our website or products.

14. Indemnification

You agree to indemnify and hold harmless Lucy’s Closet and its affiliates from any claims arising out of your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid and enforceable.

16. Termination

These Terms remain in effect unless terminated by you or by us. We may suspend or terminate access to our services at any time if these Terms are violated.

17. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Lucy’s Closet and supersede all prior agreements or communications.

18. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.

19. Refused or Unclaimed Shipments

If a shipment is refused or not collected, it will be returned to our warehouse. A $25 fee will be deducted from any refund to cover shipping and handling costs.

20. Updates to These Terms

We may revise these Terms at any time by posting updates on this page. Continued use of the website after changes constitutes acceptance of the updated Terms.

21. Contact Information

For questions regarding these Terms & Conditions, please contact us at:

📧 info@closet-lucys.com
Lucy’s Closet